FAQ

You can contact our customer service team via email at info@threadsforall.com or by phone at +971 7777 7777. Our team is available Monday through Friday, from 9:00 AM to 6:00 PM.

Currently, we only offer shipping within the UAE. We are working on expanding our services to international destinations in the near future.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the courier's website.

Yes, we offer gift wrapping services for a small additional fee. You can select the gift wrapping option at checkout.

Our sizes are standard; however, we recommend referring to a Standard Size Guide for accurate measurements and to ensure the best fit.

We accept a variety of payment methods, including major credit and debit cards, PayPal, and cash on delivery (COD) for orders within the UAE.

If you receive a defective or incorrect item, please contact our customer service team within 48 hours of delivery. We will arrange for a replacement or a refund as quickly as possible.

Orders within the UAE are typically delivered within 3-5 business days after processing. Processing time is usually 1-2 business days.

You can change or cancel your order within 24 hours of placing it. Please contact our customer service team as soon as possible to make any changes.

You may return or exchange items within 14 days of delivery. Returned items must be unworn, unwashed, and in their original packaging with all tags attached. For more details, please refer to our Return and Exchange Policy.